Co-founders Alexander Mirza and Dr. Michelle Crosby publicised the launch of the game-changing technology platform, HospitalitySoul.com, that employs proprietary assessments, data and analytics to match employers with the best job candidates. HospitalitySoul is an online community by as well as for hospitality professionals along with their most treasured customers. “Our ambition is to offer an automated solution for all people-centric firms that are governed by the service profit chain, which links employee satisfaction to customer loyalty and productivity,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics along with other global service sectors.”
Dr. Crosby, a niche veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is actually a disruptive innovation that provides a hospitality specific categorical search engine and employs matching algorithms to get in touch the right candidates with all the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
For the users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current along with your colleagues, network and make your own personal brand with consumers, influencers and industry leaders. Find a mentor and expand hotel-online.com network globally. Learn about the science and art of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail and other sectors.
Careers. Tell your story, profile your talents and chart your job path. My Profile includes key experiences, skills, personality and culture fit – highlighted in your personal video introduction. Find developmental resources such as e-learning, career pathing, compensation data and much more. Search for your next career move around in the talent marketplace which also offers recruiters and hiring managers better and a lot more powerful tools such as a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings using the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you will are generating a difference for the organization as well as the neighborhood or join a nozhot cause, since we all seek new and ways to give back.
“HospitalitySoul.com is a revolutionary concept that will change just how brands, operators and owners consider human resources. With the unprecedented global expansion of the travel industry and also the ensuing war for talent, it could not come at a better time,” said Ernest Wooden, CEO of the L . A . Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is an online community by and then for service industry professionals. It provides its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to match employers with the best job candidates according to measuring their skills, experience and culture fit.